LamassuCRM.com., knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service (see the Terms of Use for a definition), and we understand that you may have questions or concerns regarding your personal information and how it will be used.
To make this privacy policy easy to find, we make it available from home page of the LamassuCRM website at https://www.lamassucrm.com/ (the “website”) and through our mobile applications. You may also email us at info@lamassucrm.com with any privacy-related questions you have.
This privacy policy applies to all information we collect through our web and mobile applications from LamassuCRM users, including you.
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. We may combine information automatically collected with other information that we have collected about you including from publicly available sources. If you do not agree to our collection of this information, you may not be able to use our Service.
In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our Platform. For example, to schedule a meeting you may only need to provide us with a name, email address, date and time.
If you open an account, we collect the following information from you. You provide this information voluntarily by using our product:
Including but not limited to your Google connect credentials (and information that you authorize Google share with us though permissions) and email account information. If you authorize Google Connect, the plug in allows us access to your friends’ contact information. We also allow you to import data from other social web services, including but not limited to Facebook, Microsoft, Twitter, Google+, Linkedin, email lists and email service providers.
Social and e-mail contact information helps you connect to friends and contacts for invitation and payment transmission purposes (as well as helping us improve our services and fight fraud). Additionally, another LamassuCRM user may mention you in a transaction in which you are not a party to by “tagging” your username in a transaction note. When you are mentioned in a transaction, a link to your LamassuCRM profile will appear in the transaction note and you will receive a notification about the mentions. You may manage certain contact preferences and notifications in your account settings.
Bank account and routing numbers and credit cards linked to your LamassuCRM account. If you purchase any premium or enterprise version of LamassuCRM, our third-party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type and the expiration date.
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
When you are using the LamassuCRM Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Bank account and routing numbers and credit cards linked to your LamassuCRM account. If you purchase any premium or enterprise version of LamassuCRM, our third-party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type and the expiration date.
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
When you are using the LamassuCRM Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
When you use LamassuCRM, our servers automatically record information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
When you use LamassuCRM, our servers automatically record information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
When you access the website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer.
For example, we send a “session cookie” to your computer any time you log in to your LamassuCRM account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page.
You are free to decline LamassuCRM cookies if your browser permits, but doing so may interfere with your use of the website.
Depending on how you’re accessing our products and subject to your opt-out preferences, we may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your LamassuCRM account or your browser) or similar technologies to record log data.
When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them). For example, we may use cookies to keep you logged in to LamassuCRM. Some of the cookies we use are associated with your LamassuCRM account (including personal information about you, such as the email address you gave us), and other cookies are not.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from LamassuCRM if your computer supports such capabilities.
You can opt out of receiving emails from us.
Please see the Your Rights and Choices section below.
Like many other websites, we may place small data files on your computer or other device. These data files may be cookies, pixel tags, or other local storage provided by your browser or associated applications.
We may use both session and persistent cookies. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your device until you erase them or they expire. We may tie the information gathered to our users’ personally identifiable information.
Some browsers make it possible for you to signal that you don’t want your internet browsing activity to be tracked. There is currently no consensus on how to best honor these signals, so we don’t respond to “do not track” requests at this time. Declining our cookies may interfere with your use of our Services.
Our third-party partners also may employ cookies. The use of cookies by others is not covered by this Privacy Policy.
Subject to your opt-out preferences (see Your Rights and Choices below), we use third party service providers such as Google Analytics to provide certain analytics and user interactions services to LamassuCRM in connection with our operation of our Platform, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors LamassuCRM.
You may opt-out of Google Analytics’ and Mixpanel’s cookies using Opt-Out Features on their respective websites.
We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your LamassuCRM password with anyone.
If LamassuCRM learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the LamassuCRM Service, you agree that LamassuCRM may communicate with you electronically. LamassuCRM may post a notice on the website if a security breach occurs. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.
Our application and database servers are located with Amazon Cloud Services in the United States. Amazon Cloud Services has certified with the Department of Commerce that it adheres to the Privacy Shield Principles under the EU-U.S. and Swiss-U.S. Privacy Shield frameworks.
If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our third-party services providers have operations.
By submitting your personal information to LamassuCRM and using LamassuCRM, you expressly consent to having your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience.
To process payments on LamassuCRM, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users or companies when you transact with, on, or through LamassuCRM.
We work with vendors to enable them to accept payments from you using LamassuCRM. In doing so, a vendor may share information about you with us, such as your mobile phone number or LamassuCRM username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a LamassuCRM customer and that the vendor should enable LamassuCRM as a form of payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through LamassuCRM, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
LamassuCRM does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with:
You can review and update your personal information in your account settings at any time by logging in to your account.
The website may contain links to other sites. LamassuCRM does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.
It should be assumed that any link on the LamassuCRM site has a financial gain of some sore to LamassuCRM.
In order to keep your personal information accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at info@lamassucrm.com or the address set forth at the end of this Policy. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.
You may also refrain from providing, or withdraw, your consent for cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
Some of the services used provide the ability to opt-out. You may opt-out of Google Analytics’ and Mixpanel’s services using Opt-Out Features on their respective websites.
The Google Analytics service is provided by Google Inc. You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool: tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: www.google.com/policies/privacy.
Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your information for analytics purposes by opting out at www.mixpanel.com/optout. For more information on what type of information Mixpanel collects, please visit the Mixpanel’s Terms of Use page at www.mixpanel.com/terms.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.
We and our cloud provider protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Safeguards include firewalls and data encryption, physical access controls to the data centers, and information access authorization controls.
When you enter financial information (such as a payment card number or your bank account information) on our Services, we encrypt the transmission of that information using secure socket layer technology (SSL).
To the extent we transmit and store your cardholder data, we do so under the most stringent credit card security standard: PCI Compliance Level 1. A PCI-certified auditor verified and awarded us this level of security and compliance.
We work hard to secure your data, but nobody is perfect. If you discover a vulnerability in our Services, we would be grateful for your report and encourage you to let us know immediately. To report a bug, please email info@lamassucrm.com.
We rely on the following legal grounds to process your personal information:
We may use your personal information as described in this Policy subject to your consent. To withdraw your consent, please contact us at info@lamassucrm.com. You may also refrain from providing, or withdraw, your consent for cookies. Please see Your Rights and Choices below for more information on opt-outs.
We may need to collect and use your personal information of LamassuCRM Members and LamassuCRM Users, as applicable, to perform our contractual obligations.
We may use your personal information for our legitimate interests to provide our Platform and services and to improve our services and the content on our Platform. We process information on behalf of our customers who have legitimate interests in operating their businesses. We may use technical information as described in this Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
LamassuCRM is always improving. As the LamassuCRM service evolves we may occasionally update this privacy policy. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our service or by sending you an e-mail.
It is your responsibility to periodically review this privacy policy; users are bound by any changes to the privacy policy by using the service after such changes have been first posted. If you continue to use LamassuCRM after those changes are in effect, you agree to the revised Policy.
If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy and the LamassuCRM privacy policy service that you would like us to consider, please email us at info@lamassucrm.com.